The delicate balance of mentoring someone is not creating them in your own image, but giving them the opportunity to create themselves. ~ Steven Spielberg
So you’ve invested heavily into this complete unproven,
unknown, resident, because you believe he/she is not only what the community
has been looking for but is also the person that can take your hospital to the
next level. This is the person that can
jumpstart the program and hopefully at some point in time run the program.
The biggest complaint among CEO’s and
practice administrators is that young physicians, though they possess the skill
sets to be a great physician they don’t see the big picture and don’t develop
from a business standpoint quickly enough...at least from the vantage point of the person signing the checks. This resident/fellow has lived in the very protected
environment called academia, being trained by some of the world’s greatest
physicians but what they lack is real world experience from a business
standpoint.
Providing optimal care to
the patient will always be the physicians primary responsibility but the
physician that accepts and acknowledges healthcare is a business and is
consumed with the numbers as much as the person signing the check will always
be a highly coveted physician. The
problem with this make believe scenario is they only way a physician learns the
other side of medicine is by having mentors who coach and guide them. Good mentors will explain things like how to maximize their talents, time, and
resources to justify their personal compensation and expenses or how to read and diagnose a P&L statement
and not only understand the statement but how to improve on it.
Ideas for being a Great Mentor!
Be committed
If you are not committed to your role as a mentor, your mentee will figure it out soon. If you show true commitment to both the time spent and to your preparation, you should be successful.
Listen
It is easy to talk about your background and experiences, but one way communication is not the way to go. Listen, learn and connect with your mentee and find out what is important to them.
Have your own mentor(s) and network
Having a mentor or two will be a valuable experience as you become a mentor yourself. You will learn what works effectively for you and can translate this into your own mentor style. Cultivate as many networks yourself, and bring those opportunities to your mentee.Be open-minded and empathetic
Empathy is one of the most effective tools you have when mentoring. If you can try to understand what your mentee is feeling and the motivations behind their actions, then you can understand how to talk most effectively to them. Remember, you may not have all the answers!
Have patience
Losing patience with your mentee is the quickest way to lose credibility and trust. You were a young resident once, so draw from those memories.Be a role model
If you are not walking your talk, you will not be successful as a mentor. Being a mentor means that you are going to be under the microscope both on and off work.
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