Friday, November 7, 2014

Case Study - The CREOKS Client Experience with THC

Our clients demand a lot from The Hire Connection when they hire us to recruit the perfect candidate for their health care facility.  CREOKS Behavioral Health Services needed help recruiting health professionals to meet growth in their mental health services and they turned to The Hire Connection!




The Hire Connection Client Experience
“They have met every demand we have placed on them”

Summary:  CREOKS Behavioral Health Services is an organization that provides services to the underinsured and uninsured in Tulsa, OK.  They have over 20 clinics throughout the state, covering Northeast and Central Oklahoma.  In 1980, a group of professionals, that included counselors, ministers, city managers, county commissioners, bankers, and involved citizens of the Tulsa area, formed a team to meet the mental health needs of 3 counties.  CREOKS is certified by the Oklahoma Department of Mental Health and Substance Abuse Services, and accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). 



CREOKS mission is the pursuit of ensuring affordability, quality and integrity of all services, as well as promoting education, community partnerships and the development of additional programs and methods to meet direct client needs and organizational challenges.    CREOKS continues to grow rapidly and the needs for behavioral health issues are in high demand. 

Case Details:          

Location: Tulsa, Oklaho

Service Area: Tulsa

Physician Staff: 20 Psychiatrists

Growth Needs: We just opened a 16 bed crisis unit and we are planning to open 7-10 sites as Behavioral Health Homes for patients with mental health issues.

Recruitment Method: Outsourced Recruiting

Brent Black is the CEO of CREOKS and he has been with the organization for over 15 years.  Our primary contact is Chris Perry which amongst other responsibilities oversees all provider recruitment.  He is a graduate of Oklahoma State University where he studied counseling before he launched his career with CREOKS in patient care, ultimately moving into the management of CREOKS over the past 5 years. 



Prior to using recruiting firms, CREOKS expanded their physician base through word of mouth and even utilized the model of providers going temporary(Locum-tenens) to permanent.  Chris indicated it was very costly way to recruit and decided to take a different direction.

Then we met The Hire Connection
When we asked Chris why he ultimately went with The Hire Connection(THC) he said, “it was initially the money and how affordable they were.   Most firms I was considering were asking us to pay upwards of $50,000.00 to bring us a Psychiatrist and The Hire Connection was much more reasonable.”  CREOKS was using locums for quite some time before realizing the cost was really putting a dent in their bottom line.  “My frustration with other firms we used in the past, was that newly recruited physicians never stayed and the candidates that were forwarded to us were poor quality”. 



CREOKS was under a lot of pressure to find a Psychiatrist for the new Crisis Center that was being built.  They needed The Hire Connection to find a Psychiatrist to start within 3 months after they signed the agreement with THC.  That was a tall order.  The Hire Connection delivered a board certified high level Psychiatrist in the allotted time.  Shortly after that successful recruitment, Chris asked THC to secure a mid-level provider with a mental health background.  In 5 short weeks, THC was able to secure the Advanced Nurse Practitioner they were seeking. 

“You guys were able to get a good understanding of what we needed.  It was important to the President of THC and Kathryn to come and learn about the organization and we also loved that you were located very close to us”.



The Hire Connection offers its clients the industry's most comprehensive range of healthcare recruitment services. Coupling technology, expertise and accountability, The Hire Connection services are designed to source, screen, qualify, present and place the RIGHT providers to satisfy recruitment goals and improve provider retention. Give us a call today!



                       

                        

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