A successful company starts with a successful culture. In order to run a truly successful healthcare facility, you have to build a strong company culture among your physicians, nurses, and other hospital staff. Your team members will perform better (which equates to satisfied patients who return for more services) and be more likely to stay with your company longer (which equates to reduced recruiting and training costs). As an experienced medical recruiting firm, we understand the immense importance of a strong corporate culture and we strive to do everything we can to help you build one. Here are a few of our tried and true tips for improving the culture within your institution.
1. Show Each Employee How Their Role Fits Into The "Big Picture"
The workforce is continuously evolving, and the most important priorities for employees change with the decades. Many of today's workers are not content simply clocking in and clocking out - they want to understand how their roles impact the company as a whole. Demonstrating to each team member how their position affects the big picture may help boost morale - and, in turn, the organization's culture.
2. Make Upper-Level Management Accessible
Today's employees want to know that they matter to their managers and bosses. According to Healthcare Finance, the accessible presence of hospital CEOs and other leadership roles helps employees feel that the company's leaders have their team's best interests in mind. The days of delivering orders from behind a desk are long gone; hospitals that institute a two-way dialogue between employees and upper management typically rate much higher in employee satisfaction surveys.
3. Provide Feedback Regularly
Providing consistent feedback is becoming more and more important to today's employees - especially among the millennial generation (those born from around the early 1980s to the late 1990s). You don't have to hold a formal performance evaluation to provide feedback - though these are important and should be held at least once a year. However, a simple "good job on that procedure," or "your patient spoke very highly of your care," will go a long way.
4. Institute Peer Interviews
Hiring the right people is a critical step in the retention process. If you hire someone who is not fit for their role or your company, you will soon have to deal with the entire process of recruiting and training a new individual all over again. When our healthcare recruiting experts source candidates for our clients, we conduct an in-depth screening process to ensure that you interview only the applicants with the highest potential. We recommend taking this one step further by asking some of your top-performing staff to sit in on one of the final interviews with the applicant. Your team members are familiar with the day-to-day demands their positions require and may be more equipped to determine whether or not an applicant will be a good fit for the position.
The Hire Connection Can Help You Find GREAT Team Members
Finding high-quality physicians, nurses, and medical staff is the first step towards creating a winning company culture that retains employees who provide top-level care to your patients. Our physician recruitment experts are experienced individuals who undergo rigorous training to prepare them for the high demands of the recruitment field. To learn more about our healthcare recruitment services, call us at (866) 661-4473 or visit our website: www.TheHireConnection.net.
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The cost of recruiting and training new employees takes up a significant portion of the budget in every healthcare facility. In order to provide quality service that keeps your patients coming back, you have to have outstanding healthcare providers on staff. Since having great employees is essential, it is easy to see why so much time and resources are dedicated to these important tasks.
Though they understand that these tasks require a great deal of investment, most hospital CEOs are (understandably) always looking for ways to make the processes more affordable. As an all-inclusive medical recruiting company, The Hire Connection has devised many strategies to help you keep costs down. This week, we are here to shed some light on a particularly useful way of keeping recruiting costs down.
Cut Recruiting Costs By RETAINING The Employees You Already Have
It may sound counter-intuitive, but one of the best ways to reduce recruiting costs is to retain the employees you already have. Think about it: your current physicians, nurses, and medical staff already understand your company's culture and values. You don't have to continually invest time training them, because they are already comfortable in their roles and they know what is expected of them.
Here are a few strategies you can use to retain the great employees you already have:
1. Pay Them Well
What is the primary (and, in many cases, only) reason people have jobs? People work so they can earn money to support their families and their lifestyles. Offering a competitive benefits package to your employees will make them more likely to stay with your company. Opportunities for growth, advancement, and accompanying salary increases, and bonuses are also important.
2. Show How Much You Appreciate Them
Money is an powerful motivating factor, but there is another equally important motivator: praise. Employees who are praised for their efforts (especially in a public setting) are more likely to continue to push themselves to perform well. Many employers make the mistake of only commenting on their employees' performance when they need to offer criticism, but this can severely hurt retention rates.
3. Encourage Employee Feedback
One of the best ways to improve your hospital's overall performance is to listen to the input provided by your physicians, your nurses, and your medical staff. These individuals are the ones walking the floors every day, the ones who know the ins and outs of your company's operating procedures, the ones who have an up close and personal opportunity to identify room for improvement. Employees who feel like their insights and opinions are appreciated and validated are more likely to stay with their facility.
4. Offer Training
Good employees are always looking for opportunities to grow and better themselves as workers and as individuals. Providing continuing education classes, industry related training, and even personal development opportunities can be a great way to improve employee satisfaction and make them more likely to stay.
5. Make Requirements And Expectations Clear
It may sound surprising, but one of the biggest reasons employees leave is because they felt like they did not know what was expected of them and their roles within the company. One way to improve retention is to make sure your employees clearly understand their responsibilities and their opportunities for increased earning potential.
6. Be Flexible
While some employers like to think that their employees are solely focused on their jobs, the truth remains that every physician, every nurse, and every other staff member has a life outside of their position. Weddings, funerals, sick children, doctor visits... there is an endless list of events that can pull people away from work for a day. Offering a flexible work schedule that accommodates these types of needs can be a great way to motivate your employees to stay.
7. Hire The Right People
Last but certainly not least, one of the best ways to improve your retention rates is to hire the right people. Finding individuals who will embrace their new roles and your company's culture is absolutely essential. If you hire the right people initially, people who wills stay with your facility for years to come, the amount of money you will have to spend recruiting and training future employees may be drastically reduced.
The Hire Connection, LLC can help you find the right physicians and nurses. Our all-inclusive pricing approach allows you to keep costs down and avoid surprise expenses as we find the best possible candidates for your position. Our goal is to introduce you to new partnerships that will be beneficial and fulfilling to both parties for many years. To learn more about our healthcare recruiting services and how we can help you, give us a call at (866) 661-4473 or visit our website.
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